Manager - Change & Release Management

16 May 2019 6:13 AM | Sue York (Administrator)
  • Great opportunity to join a global organisation at the forefront of mining
  • Excellent work environment where people are valued and respected
  • This new role will expose you to exciting technology and challenge the way you work
  • Can be based in Brisbane or Perth

About the role

We are looking for a Manager – Change & Release Management who will be responsible for the Change, Release and Deployment Management processes and ensuring that all governance, risk and compliance policies, and procedures are adhered to.

This role is a great opportunity to join a team that has a true focus on operational stability, and to drive for improvements to stability of our systems through the processes that you will own and managed. Reporting to the Manager – Incident & Release Management, you will:

  • Set, monitor and measure key performance indicators to ensure compliance to process across the Global Rio Tinto landscape
  • Implement and maintain strategies to encourage compliance of Change and Release Management
  • Ensure changes to the Change and Release and Deployment Management processes are updated, embedded and communicated to both Rio Tinto and our vendors globally
  • Drive proactive process improvements and ensure that our business is not adversely impacted by process change
  • Ensure clear and concise communication of changes that will impact the business to the right people across Rio Tinto
  • Ensure a forward schedule of change and a release calendar are maintained to avoid collisions and unplanned impacts across its full landscape of change
  • Governance and management of the Global and Regional CABs and RABs, along with responsibility for streamlining these groups and ensuring alignment between the Change and Release schedules
  • Maintain a relationship with project and operational teams required to implement changes and releases into the IS&T environment
About you
  • To be successfully considered for this role, you will have:
  • Sound knowledge of ITSM Change Management and Release and Deployment processes and governance
  • Sound understanding of ITSM methodologies – ITIL Experience preferred
  • A natural curiosity and passion around process and improving the way we work, with an emphasis on looking for collaborative ways to succeed within a matrixed team
  • Working with multiple stakeholders, in multiple regions / time zones

It will also be beneficial if you have:

  • Experience in working in a complex environment with multiple partners through the change & release processes
  • Sound understanding of ITSM methodologies – ITIL Expert training is desirable

What's on offer

  • Competitive salary package with annual cash incentive awards (STIP) for eligible employees
  • Discounted Health cover scheme (Medibank) for employees and their immediate family.
  • Generous leave entitlements
  • Eligible for the Rio Tinto employee share programme.
  • Employee discount offerings
  • Salary sacrifice & packaging options - rental, mortgage, super, vehicle.
  • Paid parental leave up to 9 months.
  • A work environment where safety is always the number one priority.
  • Learning and development opportunities to support your desired technical, or leadership career path.

Where you will be working

Rio Tinto Information Systems and Technology (IS&T) operates to enable better alignment with customer priorities, end-to-end accountability and flexibility to prioritise critical work. The function provides solutions that are aligned with current and future business requirements through the development and ongoing delivery of IT strategy and solution roadmaps. Through appropriate governance, consultative processes, and the use of industry best practices, IS&T also ensures that emerging technologies and innovative ideas are constantly evaluated, considered, and adopted, to provide easy-to-use, best-in-class solutions and services.

About us

As pioneers in mining and metals, we produce materials essential to human progress.

Our long history is filled with firsts. We’ve developed some of the world’s largest and best quality mines and operations, and our people work in around 35 countries across six continents. Aluminium and copper, diamonds, gold and industrial minerals, iron ore, coal and uranium: our materials make up the world around us. You’ll find them in smartphones, planes, cars, hospitals and throughout your home.

Creating an inclusive and diverse workforce

We are a diverse team of talented, enthusiastic individuals who foster a culture of inclusion. No matter how they may differ, our people share one thing in common. It’s a belief that work is more rewarding when we are accepted and valued for our differences, not judged by them. We all have something to contribute, and it’s this contribution that makes for a great organization and fulfilling career.

We welcome and encourage applications from Aboriginal and Torres Strait Islander people, lesbian, gay, bisexual, transgender, intersex and queer / questioning (LGBTIQ) people, women, mature workers, people with disabilities and people from different cultural backgrounds. We are committed to progressing your learning and development, career, recognition, wellbeing, benefits, pay and celebrate the contributions made by all our people.

Apply today if you want to work with the latest technology and innovation, in an environment where we challenge you to drive positive change. Applications close 24 May 2019

Please note, in order to be successfully considered for this role you must complete all pre-screening questions.

“Rio Tinto reserves the right to remove job postings prior to the stated closing date, therefore, if you are interested in applying for this vacancy please submit your application as soon as possible.”


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