Analytics Lead – Support and Retention

• Reference number: 24333
• Term: Ongoing, full-time basis
• Remuneration: $130,901 to $148,369 pa (HEW8) (inclusive of $110,613 to $125,373 salary pa, 17% superannuation and 17.5% recreation leave loading).
• Location: Kelvin Grove (hybrid option available)
• Open to: Applicants who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people are encouraged to apply.

Who are we looking for?
We are seeking a Analytics Lead - Support and Retention to join Digital Business Solution, Administrative Division.

The Analytics Lead – Support & Retention is responsible for delivering reports & analytics services which support legislative reporting, student retention, access to services and to guide decision making by ensuring the University is well informed. As the first point of contact for the Analytics team in relation to student support and retention analysis, this role is pivotal to assessing initial customer requirements and managing's expectations across Student Services and Wellbeing. The position focuses on the development of new data products that scale our analytics capabilities and increase our data literacy, working closely with the other teams to increase the level of insights to be obtained from our data.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

Digital Business Solutions (DBS) provides support for staff and students across a range of information and technology services. DBS uses technology to create value for our students and customers through the portfolios of Learning and Teaching, Research and Innovation, and Professional Services. DBS embraces digital transformation as being fundamental to the delivery on the QUT Digital Strategy to enabling QUT’s aspirations outlined in the QUT Connections Strategy..

What you need to succeed

1. Education, training and/or experience equivalent to the completion of postgraduate qualifications or progress towards postgraduate qualifications in the data and analytics discipline and extensive relevant experience.
2. In-depth knowledge and demonstrated experience in analytic methodologies and techniques, particularly in the area of dimensional modelling and its application to reporting processes.
3. Demonstrated ability to conceptualise, develop and translate complex business issues into creative workable solutions that convert analytics into data products.
4. Demonstrated ability to facilitate analytics workshops that have contributed to major change programs, strategic developments or initiatives via the provision of analysis and insights which inform organisational objectives.
5. Highly developed data literacy skills with demonstrated proficiency in Business Intelligence tools, data warehousing and modelling best practices, and high availability analytics testing to ensure optimum performance levels, with the ability to design effective training material which promotes knowledge sharing and uplifts the data and analytics maturity of the team and the University.
6. Highly developed interpersonal, and communication skills with the proven ability to tell stories with data, quickly establish rapport and manage collaborative working relationships, engage with diverse client groups and work effectively in a high performance team to achieve business outcomes

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

• A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
• Competitive remuneration with up to 17% superannuation.
• Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super).
• Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
• Leave loading of 17.5%.
• Purchased Leave Scheme - up to 8 extra weeks.
• Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
• Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
• Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.
• We see diversity and inclusion as our strengths.
• Explore more benefits of life at QUT.

Job opens: 09-Apr-2024

Applications Close: 23-Apr-2024 at 11.30pm

Find out more and apply by clicking Apply or the link below.

View the job details at: Queensland University of Technology - Analytics Lead - Support and Retention (nga.net.au)