ICT Committee Members

 

Joanna Field (Chair)

Joanna is a manager with an outstanding track record of business performance, customer relations, strategic leadership and long term planning.  Her career in the IT industry has been long (21 years), 17 years with Telstra starting as a Kelly's agency employee doing data entry and moving through the business to finish as Group Manager Service Relationship before leaving in 2011 to take up a position with Dimension Data.

As Field Services Manager Joanna is responsible for leading a team of technical resources in the delivery of Professional Services.  These services comprise a complex array of Security & Contact Centre solutions into client environments including Banking & Finance, Government, Corporate, Insurance and Councils to name a few.

Joanna is very passionate about developing our future leaders and is doing this through the graduate program.  This program is well viewed and supported by the business.  Joanna also takes a lot of pride in delivering customer service excellence and thrives on customer centric roles.

au.linkedin.com/pub/joanna-field/59/768/753 

 

Rebecca Langdon 

Rebecca has over 14 years’ experience in sales excellence, with a proven success record as a Business Development Manager, Client Executive, Account Manager or any other title given to an IT Professional that supports her clients objectives and strategy goals through her business expertise. In 2013, Rebecca successfully completed her Masters of Business Administration (MBA) majoring in Project Management.

Communication is a key strength that is the cornerstone of Rebecca’s successful career to date. Rebecca is able to work strategically and effectively with all personality types and tiers of management. This affinity with business goals ensures Rebecca is able to bring business outcomes to life. Highly engaging, Rebecca is able to make the best use of teams’ skills and strengths by painting the clients’ vision in an easy to understand, goal orientated approach.

au.linkedin.com/in/rebeccalangdon    

 

 

Penelope Holder       

Penelope is a dedicated professional and team leader, passionate about collaborative working environments, excellent team culture and consistently improving personal and team performance.  She has a strong customer focus and unwavering commitment to delivering public value through high quality government.  She is a natural communicator and has the ability to build strong relationships within a diverse network of internal and external stakeholders.   Penelope is extremely passionate about the health sector and am completing a Bachelor of Public Health at Queensland University of Technology and is driven to make a positive contribution to the Queensland’s Public Health system to address community need and realise the vision for better health care for Queenslanders. 

au.linkedin.com/in/penelope-holder-9b6ba65 


 

       

Sue Anderson

Sue is an enthusiastic, energetic individual who is a customer service devotee and committed to driving positive outcomes.  Her IT career spans 20 years beginning in a retail mobile sales role; the last 14 have been focused on ITSM in Managed Services organisations. 

Sue is currently working as a Senior Service Delivery Manager at Datacom, acting as the operational lead centred on service management, governance, continuous service improvement and customer satisfaction.  Her ability to immerse herself in any project to quickly define the current strengths, weaknesses and produce a roadmap to success allows Sue to provide value early in any engagement.

Sue is always keen to tackle any challenge and devoted to promoting a positive, constructive team culture to ensure mutually beneficial relationships.

 au.linkedin.com/in/sueanderson039 

 

 

Jaclyn Bahr

 

Bio to follow 

       

 

 

 

Christie Green

        

 Bio to follow

 

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