Multiple Business and Industry Program Roles

Strategic Policy within Customer and Digital Strategy, Queensland Government Customer and Digital Group (QGCDG), is a multi-disciplinary team that combines contemporary thinking and practices to deliver evidence-based and forward-looking strategic policy and programs for Queensland Government.

We have multiple opportunities to join the Strategic Policy team. You will play a part in the delivery of a program of initiatives under the Queensland Digital Economy Strategy:

• Supporting Subject Matter Experts (SMEs) to digitise and adopt new technology.

• Making it easier for SMEs to do business with government.

• Shaping a plan to grow Queensland's digital and ICT industry.

Which role is for you?

As Senior Program Officer you will:

• Contribute to the implementation of strategies and plans of projects and ensure alignment with organisational requirements, in line with departmental project management methodologies and governance frameworks.

• Develop and/or provide input into project management artefacts such as project plans, change management and communication strategies, project schedules, benefits plans and project closure.

• Prepare timely and well researched briefing notes, submissions, presentations, reports and correspondence on complex issues pertaining to the program.

• Undertake research and analysis, to support the implementation of various initiatives and projects, including identifying opportunities for improvement in processes and service delivery.

As Principal Program Officer you will:

• Manage and/or coordinate the implementation of projects and initiatives. This includes managing communications to stakeholders at key project stages, reporting, coordinating resources, managing budgets and preparing progress reports.

• Develop project management artefacts such as project plans, change management and communications strategies, benefits realisation plans, project schedules and project closure reports.

• Monitor and report on project progress to ensure project timeframes and deliverables are on time and within scope.

• Facilitate the implementation of standard project management methodologies across all projects.

• Monitor overall risks, provide advice on remediation strategies, and implement risk management controls where appropriate.

• Develop evaluation frameworks, analyse information and data to assist in monitoring and evaluating the effects of projects and reform activities.

As Program Manager you will:

• Provide strategic and expert program management advice to plan, develop, and deliver significant project initiatives to ensure successful program outcomes.

• Lead program management reporting including the management of program budgets, schedules, and risks to agreed tolerances, ensuring deviations are identified early and escalated where required.

• Apply high level problem solving, research and analytical skills to obtain and interpret complex information and data and make recommendations to resolve issues.

• Manage resource demand and supply, and continuously improve planning, systems, and processes to maximise program and project efficiency and achieve strategic objectives.

• Interpret and apply administrative, financial and procurement frameworks and ensure alignment to departmental and government policies and procedures.

• Coordinate the preparation of presentations, briefings, reports and assess risks, operational readiness, and performance.

• Build and maintain stakeholder partnerships through effective communication, negotiation, and issues management to ensure continued engagement.

If you think you are well suited to any of these roles, please APPLY NOW!!

grow Queensland’s digital and ICT industry.